Veriffi Code Readiness — NSW FRT Code of Practice

What venues need to prepare for.

The Code covers responsible and appropriate use of FRT to identify patrons who have excluded themselves from venues or gaming-machine areas.

Code area	What it means for venues	How Veriffi is positioned
Privacy impact + breach planning	Assess privacy risks, update policies and prepare response procedures.	Designed to support privacy-aware deployment planning and data minimisation.
Installation and controls	Plan camera placement, maintain documents and keep change logs.	Supports practical camera and system configuration discussions.
Signage and notification	Make FRT use visible to patrons where required.	Helps define where FRT is active so signage can match operations.
Data storage and access	Protect excluded-patron data, limit access and avoid commercial tracking.	Designed around access controls, authorised users and Australian data handling.
Reporting and response	Review system activity, alert outcomes and staff response procedures.	Dashboard, alert history and response-note workflows support operational review.

Important: This is general information only, not legal advice. Venues should seek independent legal/privacy advice for their circumstances.

Where is data stored?
Ask about Australian infrastructure, backups and who can access sensitive data.

What happens to unmatched patrons?
Ask how non-matched images/templates are handled and deleted.

Can staff access be role-limited?
Ask about MFA, role-based permissions, auto logout and offboarding.

Can the system report activity?
Ask about alert history, downtime, false-positive/false-negative review and exports.

What happens during downtime?
Ask about service response, monitoring and manual fallback procedures.

Does it fit existing cameras?
Ask about ONVIF/RTSP support and whether hardware replacement is needed.